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Are your product prices competitive?
By optimizing production processes, scaling up production, and collaborating with premium suppliers, we provide cost-effective solutions that help our clients stand out in the market. Most of our clients' products enjoy a strong competitive edge in their respective markets.
- What is the purity of your plant extracts? Do you have relevant certifications?
With decades of expertise in medium to high-content plant extracts, we implement strict quality control from raw material sourcing to final packaging. Our products are identity-tested (ID-tested) and meet the promised content and quality standards. We hold certifications such as CGMP, ISO 22000, ISO 9001, HACCP, Kosher, and Halal, ensuring compliance with international standards.
- Can you provide customized services, such as specific specifications or formulations?
Yes, we have extensive experience and advanced technology to offer tailored solutions. For example, we can granulate powders for microencapsulation, increase bulk density and reduce moisture for capsule filling, enhance gelation properties for mung bean protein, remove beany flavors from pea proteinand many others. We are committed to delivering customized solutions to meet your specific needs.
- What is your production capacity and delivery time?
We operate three modern production lines with an annual output exceeding 5,000 metric tons, supported by a factory area of over 60,000 square meters. This enables us to meet large-volume orders efficiently. Typically, delivery is completed within 15 days after receiving the prepayment, with faster turnaround for in-stock items. We ensure a stable and reliable supply chain to support your production and delivery schedules.
For medium to high-content plant extracts, our facilities include standardized extraction workshops, refining workshops, purification workshops, and over 20 functional rooms such as R&D labs, physical/chemical labs, and microbiology labs. We maintain a comprehensive quality management system and a robust safety management system.
Our advanced equipment includes:
8 reaction kettles
8 extraction tanks
12 chromatography columns
8 external circulation concentrators
5 centrifuges (including 1 disc centrifuge and 1 tubular centrifuge)
2 spray towers
4 pulverizers
4 mixers
5 drying ovens
1 microwave drying oven
4 plate-and-frame filter presses
We are also equipped with advanced testing instruments, including:
High-performance liquid chromatography with evaporative light scattering detector (HPLC-ELSD)
Atomic fluorescence spectrophotometer (AFS)
Ultraviolet-visible spectrophotometer (UV)
Gas chromatography (GC)
Microbial testing equipment
Rapid moisture analyzers
- How do you ensure product quality and safety?
We enforce a rigorous quality management system, overseeing every step from raw material procurement to finished product delivery. Each sample shipment and bulk order is meticulously documented and controlled. With advanced testing equipment and a professional quality control team, we guarantee the safety and reliability of our products.
- Do you provide technical support and after-sales service?
Our experienced technical team offers comprehensive support, including prompt document delivery, customs clearance guidance, product application advice, formulation optimization, and emergency response. We provide excellent after-sales service to address any issues promptly, ensuring a hassle-free experience for our clients.
- Do your products comply with target market regulations?
We closely monitor regulatory developments in major global amarkets, ensuring compliance with European, American, and Asian standards. We provide relevant documentation, such as test reports and certificates, and offer sample testing to ensure consistency between samples and bulk orders. If the bulk order fails to meet the sample standards, we offer a full refund, helping you enter your target market with confidence.
- How do you ensure supply chain stability and sustainability?
We maintain long-term partnerships with premium raw material suppliers and logistics providers to ensure a stable and sustainable supply chain. Committed to environmentally friendly production and social responsibility, we deliver sustainable products and services, giving our clients a significant competitive advantage in rapidly evolving markets.
